Legal · AI Policy
AI Transparency & Usage Policy
How Gyfts uses artificial intelligence, and what that means for you
About Vidi: Vidi is Gyfts' AI-powered concierge tool. It is an informational tool only and does not provide medical, clinical, or diagnostic services. This policy explains how it works and what you can expect from it.
1. Overview
Vidi is an artificial intelligence-powered concierge tool provided by Gyfts to support users in exploring holistic, complementary, and wellness-related information available on the platform.
Vidi is designed to assist with discovery by responding to user inputs such as conditions, symptoms, wellness goals, modalities, and general health-related questions.
Vidi is an informational tool only and does not provide medical, clinical, or diagnostic services.
2. Nature of AI Assistance
Vidi operates as a conversational recommendation engine that may:
- Suggest modalities, practitioners, articles, or platform content
- Help users organise inputs into a "wellness map"
- Provide general informational responses where platform content is unavailable
All outputs generated by Vidi are algorithmically generated, based on available platform data, user inputs, and system logic, and are not personalised medical advice or treatment recommendations. Vidi does not make decisions on behalf of users.
3. Wellness Map Functionality
The "wellness map" feature allows users to organise their own inputs (such as symptoms, conditions, and goals) into a structured format for informational exploration.
This feature reflects user-provided information only. It does not constitute a diagnosis, treatment plan, or clinical assessment, and should not be interpreted as medical or therapeutic guidance. Users remain solely responsible for how they interpret and act upon this information.
4. Data Inputs and Outputs
Vidi processes user-provided inputs, which may include general wellness information, questions or queries, and self-described symptoms or goals. Gyfts does not require users to submit health data, but users may voluntarily include such information in their interactions.
Outputs are generated dynamically and may include content from Gyfts, practitioner listings, and general informational responses.
5. Data Storage and Use
Gyfts may store conversation history, wellness maps, and interaction logs. This data is used to enable user functionality and improve system performance and user experience. Gyfts does not use user data to train external AI models without appropriate safeguards. All data handling is subject to the Gyfts Privacy Policy.
6. Limitations of AI
Vidi has inherent limitations, including potential inaccuracies or incomplete information, lack of real-time clinical context, and an inability to assess individual medical conditions. AI-generated responses may not always reflect the most current or complete information.
Users should independently verify information and seek qualified professional advice where appropriate.
7. No Medical or Clinical Function
Vidi is not a medical device, a healthcare provider, a diagnostic system, or a substitute for professional advice.
Nothing generated by Vidi should be relied upon as medical, psychological, or therapeutic advice.
8. Human Oversight and User Responsibility
Users retain full control over decisions made based on Vidi outputs. Gyfts does not automatically act on user data or make decisions affecting users without human involvement.
Users are encouraged to consult appropriately qualified professionals before making health-related decisions.
9. Transparency in Recommendations
Recommendations provided by Vidi may be influenced by:
- Relevance to user input
- Platform data relationships
- Practitioner profile completeness
- User location (where applicable)
- Featured or sponsored placements
Where applicable, paid placements may influence visibility. Recommendations do not constitute endorsement or guarantee of outcomes.
10. Changes to AI Functionality
Gyfts may update or modify Vidi's functionality over time. Users will be notified of material changes where required. Continued use of Vidi constitutes acceptance of this policy.
AI Disclaimer
"Vidi" is an AI-powered informational tool designed to support discovery on the Gyfts platform.
Responses generated by Vidi may be incomplete, inaccurate, or not applicable to your individual circumstances.
Vidi does not provide medical advice, diagnosis, or treatment recommendations.
Any suggestions, including practitioners or modalities, are for informational purposes only and do not constitute endorsement or suitability.
You should consult a qualified healthcare professional before making any health-related decisions.