Billing and payments
Your plan, getting paid, and refunds.
- Refund an organization saleOwners, managers and billing managers can refund anything the organization sold. Open Sales in your organization menu, select Manage on the sale, choose the amount and add a reason, then confirm. The client is refunded to their original payment method and notified. Gift cards can't be refunded.
- Manage your organization's plan and invoicesPlans & Billing shows your organization's plan and its status. Upgrade from the plan cards, manage your card and subscription in the billing portal, and find past invoices under Invoices. Only the owner and billing managers can see billing.
- Take payments as an organizationYour organization gets paid through its own Stripe account, including for sessions your staff deliver. Connect it under Payments. Once it's running you can pause payments at any time: paid items disappear from Gyfts until you resume, and existing bookings are untouched.
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Send the Gyfts team a message and tell us what you were trying to do. A person reads every message.