Propose a new time to a client
Open the booking from Bookings and select Propose a new time. Pick a new date and start time, add an optional message, and send it. The session stays where it is until the client accepts. If they do, the booking and its payment move to the new time and nothing is charged again.
- Open the booking
Go to Bookings and open the confirmed, upcoming session you want to move.
- Propose the new time
Under Reschedule, select Propose a new time. Choose the new date and start time, add a message to the client if you like, then select Send proposal.
- Wait for the client
The client sees Accept new time or Keep current time on their booking. While you wait, you can select Withdraw proposal.
If Zoom or Google Meet created the meeting link, a new link is made for the new time. A link you typed in yourself stays the same. Proposing a new time doesn't count against the client's own reschedule allowance.