Messages and reviews
Talk to clients and reply to what they say about you.
- Answer messages and choose who can message youNew questions land in Messages, marked Enquiry. Your reply opens the conversation fully. In Communication settings you decide whether people can send one question before booking, message you freely, or not at all, and how many free enquiries each person gets.
- Respond to reviewsClients can review a session once it's completed, and Gyfts checks each review before it goes live. Open Reviews to add a public response under any review, or flag one that breaks the rules. You can't hide or edit a client's review.
Still stuck? Talk to a person.
Send the Gyfts team a message and tell us what you were trying to do. A person reads every message.