Respond to reviews
Clients can review a session once it's completed, and Gyfts checks each review before it goes live. Open Reviews to add a public response under any review, or flag one that breaks the rules. You can't hide or edit a client's review.
- Open Reviews
Find Reviews under My Practice in your dashboard.
- Respond
Select Add a response (or Respond to this review), write up to 1,000 characters, and select Save response. It shows on your profile as Response from you. Edit changes it later.
- Flag a problem
Select the flag icon, pick a reason such as Harassment or abuse or Not my client, and select Submit flag. We look at flagged reviews within 48 hours.